Crate Rental Policy for Vehicle and Bike Shipping
1. Purpose
This policy establishes the mandatory requirements and conditions for renting a crate to ship any vehicle or bike. Our primary goal is to ensure the safety of all shipped items and to limit the agency’s liability in the event of any incidents during transit.
2. Crate Rental Requirement
•Mandatory Use: A crate must be rented for the shipping of all vehicles and bikes. Shipping without an appropriate crate is strictly prohibited.
•Safety Assurance: The rental of a crate is essential for ensuring the safe transportation of your vehicle or bike. It provides necessary protection against damage, theft, or loss.
3. Liability Waiver
•Agency Protection: By renting a crate, you acknowledge that the agency shall not be held responsible for any damages, loss, or incidents occurring during transit, provided that the crate has been properly rented and utilized according to our guidelines.
•Client Responsibility: The client assumes all responsibility for the vehicle or bike once it has been placed in the crate. Any claims for damages or losses will be considered invalid unless the crate rental requirement has been fulfilled.
4. Crate Fee Refund Policy
•Refund Conditions: The crate rental fee is 100% refundable upon successful delivery of the vehicle or bike in its original condition. Refunds will be processed within [insert time frame, e.g., 14 business days] following delivery.
•Return Policy: To qualify for a refund, the crate must be returned in good condition, free of any significant damage or alterations. Any damages assessed will result in deductions from the refundable amount.
5. Acknowledgment
By proceeding with the crate rental, you acknowledge that you have read, understood, and agreed to abide by this policy. This policy is in effect immediately and applies to all future crate rentals for vehicle and bike shipments.
6. Contact Information
For any questions or clarifications regarding this policy, please contact our customer service team at [ +44 7537 135715].